Last updated: July 7, 2026
30-day return window
You may request a return within 30 days after delivery. To start a return, email [email protected] before sending anything back.
Return eligibility
To qualify for a standard return, the item should be unused, clean, in its original condition, and include any accessories or packaging that came with it. We may ask for photos before approving the return.
How to request a return
- Email us with your order number, PayPal transaction email, and the reason for the return.
- Wait for our return instructions and return address.
- Ship the item back using a trackable shipping method.
- After we receive and inspect the return, we will notify you whether the refund is approved.
Return shipping cost
For returns caused by a change of mind, wrong size choice, or other customer preference, the customer is responsible for return shipping costs. Original shipping fees, if any, may not be refundable.
Damaged, incorrect, or unusable items
If an item arrives damaged, incorrect, or unusable, contact us within 30 days of delivery with your order number and clear photos of the item, packaging, and shipping label. After review, we may offer a replacement, refund, or another reasonable resolution.
Items that may not qualify
Used products, customer-damaged products, missing items caused by an incorrect customer-provided address, and items returned without approval may not qualify for a refund.
Refund timing
Approved refunds are issued back to the original payment method. PayPal and the customer’s bank or card issuer may need additional time to post the refund.